The city of São Paulo  is served by two commercial airports: the Congonhas Airport, located in the  center of the city, and dedicated exclusively to inland flights, and the  International Airport of Guarulhos – Governador André Franco Montoro,  approximately 25 km away from the city center, dedicated to national and  international flights. 
      
For more information about the airports, please see the INFRAERO website – Brazilian  airports
São Paulo International Airport - Guarulhos
    Rod. Hélio  Smidt s/n 
São Paulo - SP 
Office hours: 24 hours 
Tel.: +55 11 6445-2945 
Fax: +55 11 6445-3173 
Distance to the venue: 52,6 km 
Taxi: Guarucoop  (we recommend looking for the company's stand at the  airport's main hall) 
Congonhas Airport (inland flights) 
Av. Washington Luís s/nº 
São Paulo - SP 
Office hours: From 6:00 am to 11:00 pm 
Tel.: +55 11 5090-9000 
Fax: +55 11 5531-7718 
Distance to the venue: 9,6 km 
Taxi: look for the "Cooperativas" taxi line outside the airport 
    
Brazil covers three timezones. Brasília time is the official Brazilian time (see the map ), UTC -3 hours. This timezone changes during summertime, when Daylight Saving Time is used.
The city of São Paulo  is located on a plateau 750m above the sea, reason for fresh mornings and  evenings. In São Paulo the four seasons are not well defined – sometimes we  have all the four seasons in just one day! 
    
See the on-line weather forecast in São Paulo - http://www.climatempo.com.br/
In October, we recommend to use light clothes whenever possible. We remind, however, that the conference rooms always have air-conditioning.
Voltage in Brazil is not fixed. In São Paulo, the voltage is 110 Volts and 220 Volts (60 cycles). Travel adapters are indispensable for some electric devices.
São Paulo has an  excellent fixed and mobile communication system. Every fixed telephone can make  calls to any number in Brazil and the world. Public telephones can be found all  over the city and they work with phone cards, available in the local commerce. 
    
The major mobile telephone operators use GSM technology (TIM and Claro) and CDMA (Vivo). The corresponding sites contain information about  international roaming. 
The Brazilian phone code is +55. The local code for the metropolitan area of  São Paulo is 11. Therefore, in order to call a phone number in São Paulo, dial  +55 11 (telephone number). 
To call from Brazil to another country, dial: 
00 + (operator code*) + (country code) + (local code) + (telephone number). 
*Operator code: By determination of Anatel, all long distance calls need the long distance  operator code. You are totally free to choose your preferred operator in  Brazil. In São Paulo, the operators enabled to perform international calls are: 
Embratel:  21
Telefonica:  15 
* You may search for the fees of each operator in their websites. 
The Brazilian  monetary unit is the Real (R$). The currency rate is available in every daily  newspaper, followed by the american dollar exchange rate used in international  business transactions. 
    
Cash money and traveler checks, especially in american dollars, can be  exchanged in almost every bank, exchange places and hotels. All major credit  cards are accepted in Brazil and some stores accept foreign currency. 
You can consult the exchange rate of the day and make the conversion to local  currency here. 
The main credit cards are accepted in Brazil, especially in São Paulo. The flagsVisa, MasterCard, Diners and American Express are in almost all commercial establishments.
Hotels: Usually the hotel bills don't include service fees. 
    
    Restaurants: You are not obligated  to tip, but most frequently 10% is added on the bill. 
    
  Taxis: Taxi drivers don't charge  tips, but usually the passengers pay something more if they are satisfied with  the service. 
São Paulo has an  extensive taxi fleet, whether common cabs or operated by licenced companies.  Most of these companies can be hired by radio. For your safety, we recommend  the usage of these licenced companies, as well as the licenced taxi cabs  located at the airports and hotels regions. Some companies offer bilingual  drivers services (in English and Spanish). 
    
    Guarucoop
Guarulhos Airport - Governador André Franco Montoro. 
Tel.: +55 11 6445-3552 / +55 11 6445-3452 
http://www.guarucoop.com.br/ 
Coopertax
Tel.: +55 11 6195-6000 
www.coopertax.com.br 
Rádio Táxi Vermelho e Branco
Tel.: +55 11 3146-4000 
www.radiotaxivermelhoebranco.com.br 
São Paulo has dozens  of malls distributed over the whole city. The event area has many options and  others only 10 to 20 minutes away by taxi. 
    
    Morumbi Shopping
Av. Roque Petroni Jr, 1089 
Tel.: 55 11 5189-4500 
http://www.morumbishopping.com.br/ 
Market Place
Avenida Dr. Chucri Zaidan, 902 
http://www.marketplace.com.br/ 
Shopping Ibirapuera
Avenida Ibirapuera, 3103 
Tel.: +55 11 5095 2300 
http://www.ibirapuera.com.br/ 
Shopping Iguatemi
Avenida Brig. Faria Lima, 2232 
http://www.iguatemisaopaulo.com.br/ 
Shopping Eldorado
Avenida Rebouças, 3.970 – Pinheiros 
Tel.: +55 11 3819 0688 
http://www.shoppingeldorado.com.br/ 
Shopping Jardim Sul
Avenida Giovanni Gronchi, 5819 
Tel.: +55 11 3779 3900 
http://www.jardimsul.com.br/ 
Shopping SP Market
Avenida das Nações Unidas, 22.540 
Tel.: +55 11 5682 3666 
http://www.shop-spmarket.com.br/ 
Shopping Paulista
Rua Treze de Maio, 1947 
Tel.: +55 11 3191 1100 
http://www.redeplaza.com.br/paulista.htm 
Shopping Higienópolis
Avenida Higienópolis, 618 
http://www.patiohigienopolis.com.br/site/ 
Shopping Center Lapa
Rua Guaicurús, esquina com a R. Catão 
Tel.: +55 11 3675 2011 
http://www.shoppingcenterlapa.com.br/ 
Shopping Villa-Lobos
Avenida das Nações Unidas, 4.777 
Tel.: +55 11 3024 4200 
Shopping West Plaza
Avenida Francisco Matarazzo, s/nº - São Paulo - SP 
Tel.: +55 11 3677 4000 
http://www.redeplaza.com.br/west.htm 
As it happens in all  large cities, it is important to consider personal safety. For that reason,  don't neglect your personal belongings and avoid to go out alone with lap-tops,  photo cameras and electronic devices. We recommend the use of authorized  vehicles on the way between the airport and the hotels. 
    
The Civil Police of the State São Paulo has police stations specialized in  tourist support, which may be contacted at the following address: 
DEATUR - Delegacia Especializada no  Atendimento ao Turista
(Police Station Specialized in Tourist Support) 
Av. São Luís, 91 
Tel.: +55 11 3214-0209 
Exhibition Pavilion Anhembi - +55 11 6224-0664 
Congonhas Airport - +55 11 5090-9032 
Guarulhos Airport - +55 11 6445-3064 
As in any other big city, it is important to consider  personal safety. For this reason: 
    
    Keep an eye on yourluggage. Use large and colorful labels to identify them  easily on airport conveyor belts or delivery balconies. 
    
    Change your money only in exchange houses at airports or  authorized bank agencies. Do not accept help from strangers like luggage  porters and agents in airports. 
  
    Only use official taxi stands or taxis from the cooperatives indicated by the  event organization. Keep the windows of your vehicle always rolled up,  specially at night and always ask the driver of your cab to keep valuable  belongings, like laptops, in the car's trunk. 
  
    Always keepyour belongings in sight, specially in open areas, like  restaurants, snack bars, parks, and even in the event's venue. Don't let  purses, bags, photo or video cameras hanging on chairs or on the floor. 
    
    Don't wear expensive looking jewelry  and watches. 
    The same applies to large amounts of money; try to separate previously the  amount you need for small expenses. 
  
    Don't disclose your personal data to unknown persons and avoid carryingpassports and travel checks when you go for a walk or a drive. In case of  loss, theft or robbery, report the fact immediately to the local police. 
  
    For your peace of mind, use the hotel's  safe to keep valuable objects, your  documents, passport and airplane tickets, and use photocopies of your documents  when you go out. 
  
    If you go out for a walk or to public and open areas, keep your belongings  near to your body and avoid going out alone. It's recommended to avoid going  out carrying your notebook or other electronic devices. 
    
  If you need to go to an ATM machine, preferably use those located in malls (shopping  centers) or banks. Avoid cash machines on streets or dark places. If you need  help, always ask an employee of the bank.